I don’t want to turn this blog post into preaching about what makes good customer service, but I do want to make a “shout out” to Josephotography. Joe, shot our wedding photos almost two years ago, but just yesterday we received a CD in the mail with a movie he put together with our photos. Sure, I may have laid down a guilt-trip when we saw him two weeks ago at our friend’s wedding, but his follow through still deserves recognition for great customer service. He didn’t owe us anything. We were already very happy and he had our vote of approval (and recommendations), but he still took the time to do something thoughtful for us.

This movie is a case study in modern-day archiving. A month ago I was in Minnesota sorting through my Grandma’s house as she prepares to move from her house. There was a treasure of sentimental items. Most of her artifacts are wrapped in tissue paper or bubble wrap. But what do you do with a flash movie of your wedding pictures? In the age of digital everything, we need to come up with new ways to store/archive sentimental items. I guess my bubble wrap and tissue paper is a blog which is primarily read by me.

[FLASH MOVIE TO BE INCORPORATED SOON]